NOT identified as a potential source of conflict between management and employees at ABC?

• A. Pay
• B. Safety standards
• C. Marketing strategy
• D. Working conditions

Answer: (C)

Conflicts between management and employees typically stem from issues that directly affect how people work and are rewarded. Pay, working conditions, and safety standards all touch daily life on the job and can lead to negotiations or disputes because they determine the terms of employment and how safe and manageable the work is. Marketing strategy, by contrast, is a high-level business decision about products, markets, and promotions. It doesn’t usually change how employees are paid, the safety measures they follow, or the conditions of their day-to-day work, so it’s not a common source of workplace conflict. Of course, if a marketing shift leads to changes like restructuring or job losses, tension could arise, but in general it’s less likely to be a primary source of conflict than the other options.